Means to FICH the highest quality or superior standard. One of the expectations that FICH has of its members is to be excellent, in the way they work and organize what is around them as well as order their words. FICH members are required to always be in a state of continuous improvement to ensure that the excellent quality is achieved in all dimensions of the organization. Being an organization that doesn’t compromise on quality, FICH staff get explicit support to build their competence to ensure excellence.

Means involvement and embracement of diverse groups in the organization activities. FICH values diversity and sees it as an opportunity for synergy and innovation. As a commitment towards this value, the organization has continued to engage, involve and encourage active participation of employees, management from diverse groups and giving absolute value and opportunity to all its members. FICH is also a learning centered Organization valuing the perspectives and contributions of all its members. As members of the organization, we are expected not to only practice this at the organization premises but to also carry it wherever we go because everyone has got value in them.

This means following the right moral or ethical convictions that are guided by FICH principles and values. It means doing the right thing in all circumstances even when no one is seeing you. Staff personal development is a very pertinent issue within the organization and lots of investments have been made by the organization to ensure that the staff live from the outside what they feel in the inside. All staff members are expected to have integrity which is should always been clearly seen in their characters.

Teamwork means working together to achieve a common goal. FICH values teamwork as it is a great tool for synergy. To achieve the teamwork spirit to a high degree, FICH carries out a number of team building activities for its staff periodically. One of the major expectations that FICH has of its means is to have a high team work spirit.

This is a core part of FICH and it is doing something while relying on voluntary actions or volunteers. FICH works with volunteers from different background to achieve the organizations goals and objectives. The spirit of voluntarism is encouraged among the organization’s staff to ensure effectiveness and efficiency.